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In these rapidly changing times, raising a child can be a challenging experience, and in the parenting field, there is seemingly contradictory information about child-rearing, a lack of information about child development, and no magic formula. Our Family Support/Parent Support Program provides support and resources for parents and those caring for children and youth. We offer strategies that are skill-based, solution-focussed, and attachment-oriented. Understanding and identifying the parent/child dynamics can be most significant in helping parents see their child from the inside out and thus take charge of family situations. This approach is the foundation of our program with the goal of preserving, stabilizing, and strengthening families in our community.


This program is funded by the Ministry of Children and Family Development.



  • Liz Amaral

    Liz has been with NCS since 1997. MEd, ECE, Canadian Family Educator Certification (1993)....

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The Family Support Program recognizes that families, for a variety of reasons, require support from time to time as they attempt to navigate through many life challenges compounded by the demands of parenting. We work alongside the family through this journey helping to bring understanding, support, and guidance.

The supports we can offer are very diverse yet are specific to the current needs of all members of the family.  This generally involves:

  • Assessing the specific needs of the family and developing goals together
  • Promoting healthy, safe parent-child relationships and overall family wellness
  • Connecting family members to key services and supports in the community in a way that works for them
  • Working as a team with the family and Ministry social workers through the Integrated Case Management approach
  • Helping families find new ways to meet life’s challenges and stressors

The Ministry of Children and Family Development (MCFD) funds this program.



  • Krista Robson

    Krista has been with NCS since 2018

  • Donna Wright

    Donna has been with NCS since 1999. Background in family services field.

  • Lindsay Dew

    Lindsay has been with NCS since 2015. BFA, Post-Baccalaureate Diploma in Art Therapy.

  • Tara Gray

    Tara has been with NCS since 2017. Child, Youth and Family Studies Diploma, ECE.

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The Family Counselling Program is available to those adults/couples who are actively parenting children yet are experiencing emotional distress. The counselling approach is based on a genuine, respectful relationship, and the assumption that clients are the best experts on themselves. The emphasis is on a deep understanding of clients and their issues, and a belief that solutions flow naturally from this kind of understanding. Clients are supported to set their own goals and discover solutions that feel authentic and personal.This program also includes family counselling and parent-teen conflict resolution as a way to promote healthy family dynamics.

For men seeking to improve their relationship skills, confidence, and experience, the Family Counselling Program offers 7-week group programs called “Building Rewarding Relationships”. Contact the Family Counsellor to find out more about this program.

This program is funded by the Ministry of Children and Family Development.


  • Toumbi Heynen

    Toumbi has been with NCS since 2012. MEd (Counseling Psychology). Registered Canadian Art Therapist.    ...

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