A compassionate and empowered community where families, youth and individuals receive the supports and services they need to live dignified, resilient and hopeful lives.
To support the well-being of families, youth, and individuals in our community by providing counselling, housing, support, and outreach services.
OUR SERVICE PHILOSOPHY
Nelson Community Services believes that all families, youth, and individuals, at some time, experience difficulties in their lives and that they have an inherent right to be heard and to be supported. Our relational approach to service delivery is respectful of each person’s identity, issues, strengths, culture, needs, and choices.
OUR STRATEGIC PLAN
NCS operations are guided by a Strategic Plan. This plan is revised and updated by the Board of Directors in consultation with the Executive Director and NCS Staff on a regular basis.
Bringing leadership to positive social change efforts.
Being responsive to evolving needs of our community
Ethical service delivery
Innovation and creativity
Inclusiveness and non-discrimination
Truth and Reconciliation efforts
Anti-oppressive approaches to understanding
Safety and personal control
Compassion, relationships, and caring
Responsibility and accountability for our actions
Nelson Community Services acknowledges that the land upon which we offer our services is the traditional territory
of the peoples who have lived here for thousands of years —
the Ktunaxa, the Sylix, and the Sinixt.
We respect and honour all our relations.
Nelson Community Services (NCS) was first accredited by the Council on Accreditation (COA) in 2006. It was reaccredited in 2010, 2014 and 2018. Reaccreditation attests that NCS continues to meet the highest national standards. It also provides assurance that NCS is performing services which the community needs, conducting its operations successfully and managing its funds effectively.
COA is an international, independent, not-for-profit accrediting body of social and behavioural healthcare services. COA’s mission “promotes best-practice standards; champions quality services for children, youth and families and advocates for the value of accreditation”.
Read our current 2020-2019 Annual Report here.