OUR VISION
A compassionate and empowered community where families, youth and individuals receive the supports and services they need to live dignified, resilient and hopeful lives.
OUR MISSION
To support the well-being of families, youth, and individuals in our community by providing counselling, housing, support, and outreach services.
OUR SERVICE PHILOSOPHY
Nelson Community Services believes that all families, youth, and individuals, at some time, experience difficulties in their lives and that they have an inherent right to be heard and to be supported. Our relational approach to service delivery is respectful of each person’s identity, issues, strengths, culture, needs, and choices.
WE VALUE
Community collaboration
Partnerships
Bringing leadership to positive social change efforts.
Being responsive to evolving needs of our community
Service excellence
Service relevance
Ethical service delivery
Innovation and creativity
Integrity
Inclusiveness and non-discrimination
Trauma-Informed approaches
Diversity
Dignity
Respect
Choice
Confidentiality
Gender preferences
Truth and Reconciliation efforts
Anti-oppressive approaches to understanding
Safety and personal control
Compassion, relationships, and caring
Staff professionalism
Responsibility and accountability for our actions
TERRITORIAL ACKNOWLEDGEMENT
Nelson Community Services acknowledges that the land upon which we offer our services is the traditional territory
of the peoples who have lived here for thousands of years —
the Ktunaxa, the Sylix, and the Sinixt.
We respect and honour all our relations.
OUR ACCREDITATION
Nelson Community Services (NCS) was first accredited by the Council on Accreditation (COA) in 2006. It was reaccredited in 2010 and 2014. Reaccreditation attests that NCS continues to meet the highest national standards. It also provides assurance that NCS is performing services which the community needs, conducting its operations successfully and managing its funds effectively.
COA is an international, independent, not-for-profit accrediting body of social and behavioural healthcare services. COA’s mission “promotes best-practice standards; champions quality services for children, youth and families and advocates for the value of accreditation”.
