PRIVACY POLICY

Nelson Community Services respects your privacy. We protect your personal information and adhere to all legislative requirements with respect to protecting privacy. We do not rent, sell or trade our mailing lists. Any information you provide will be used to deliver services and to keep you informed and up-to-date about the activities of Nelson Community Services.

Please familiarize yourself with our privacy policies, principles and your rights as a donor below:

(click on topic to reveal the response)

Our Commitment

Nelson Community Services (NCS) is committed to protecting the privacy of the personal information of its clients, employees, donors, volunteers and other stakeholders. We value the trust of those we deal with, and of the public, and recognize that maintaining this trust requires us to be transparent and accountable in how we treat the information you choose to share with us

Defining Personal Information

Personal information is any information that can be used to distinguish, identify or contact a specific individual. This information can include an individual’s opinions or beliefs, as well as facts about, or related to, the individual. Exceptions: business contact information and certain publicly available information, such as names, addresses and telephone numbers as published in telephone directories, are not considered personal information.

Privacy Practices

Personal information gathered by NCS is kept in confidence. Our personnel are authorized to access personal information based only on their need to deal with the information for the reason(s) for which it was obtained. Safeguards are in place to ensure that the information is not disclosed or shared more widely than is necessary to achieve the purpose for which it was gathered. We also take measures to ensure the integrity of this information is maintained and to prevent its being lost or destroyed. Informed written consent will be obtained from the client or a legal guardian prior to distribution of any information other than for identification, diagnosis, or treatment, or as required by law.

Website and Electronic Commerce

When you visit the NCS website, we automatically gather and store certain Non Identifiable information about the visit including the date/time of your visit, the web pages accessed, your Internet Protocol address (a numerical identifier assigned either to your Internet service provider or directly to your computer), the type of browser and operating system used. This information is used for purposes such as assessing system performance, improving web services and website management. NCS does not use this data to determine your identity.

Donation Policy

All donations of $20 and more will receive a tax receipt for income tax purposes. All fundraising solicitations by or on behalf of NCS will disclose our name and the purpose for which funds are requested. Donors are entitled to our most recent financial statements, registration number and list of the organization’s governing board.

The privacy of donors will be respected. Donors have the right to see their own donor record. NCS does NOT share its donor list. Donors will be treated with respect. The charity will honor donor requests to limit the frequency of solicitations; to not be solicited by telephone or other technology; to not receive printed material form us unless requested. NCS will respond promptly and forthrightly to a complaint about any matter regarding our donation policy.

Online Donations

Nelson Community Services  has an account with CanadaHelps as its online fundraising software provider. Your privacy is important to CanadaHelps. CanadaHelps encrypts your data using Secure Socket Layers (SSL), the industry standard security protocol. CanadaHelps does not sell or trade any personal information that it collects. To view CanadaHelps detailed privacy policy please click here.

Links to other websites

NCS website contains links to websites operated by others. Providing these links is for information only and is not an endorsement by NCS, nor an indication of any affiliation or association with the organizations concerned. When you link to another site, our privacy policy will not apply, however, you may be subject to the privacy policy of that new site, if one exists.

NCS is not responsible for the privacy practices, content, or functioning of other websites.

Use of Content

The content of this website is for your personal and non-commercial use. The names, logos, symbols, trademarks, photographs and/or likeness, graphics, illustrations, video, music, sound, images and other materials available are protected by copyright and trademark laws and may not be used or reproduced without the prior written approval of the party to whom they belong.

Unless otherwise stated, text on this website may be reproduced for non-commercial personal purposes only, provided any copyright and other notices are retained. Further, any reproductions may not be represented as an official version of the materials reproduced, or as having been made in affiliation with or as endorsed by Interior Health. Downloading, copying, selling or distributing any content from this website is prohibited except as provided above.

Changes To Our Policy

We regularly review privacy practices for our various activities and update our policy. Please check this website on an on going basis for information on our most up-to-date practices.

Questions or Concerns

Questions, concerns or complaints relating to NCS’ Privacy Policy on the treatment of Personal Information should be e-mailed to: admin@servicesfyi.ca.  You can also submit your report on line: http://www.servicesfyi.ca/contact/

I am text block. Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.