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Homelessness Prevention Worker

Nelson Community Services (NCS) is seeking a qualified and suitable candidate to fill a permanent .80 FTE position of Homelessness Prevention Worker. The worker will provide direct services to four priority populations who are Absolute, Hidden, or At-Risk of homelessness in Nelson. You will work as part of the NCS Outreach Services Team. To see the full job description click here.

Key Duties:
· provide front-line, direct service to the one or more of the four priority populations including, but not limited to, referrals to housing and other appropriate community-based support services, accompaniment to appointments, follow-up support, and case coordination
· liaise with potential referring organizations
· provide life skills training, as appropriate, to help maintain housing
· provide education and support to landlords on housing at-risk individuals
· compile and enter data into BC Housing’s HSS database and NCS’s reports
· administer the rental supplements portion of program for qualifying individuals

Qualifications:
· minimum diploma in Human Services or related field and minimum of two years’ experience working with at-risk populations, or the equivalent combination of education and experience
· proven skills/experience working with individuals who are homeless or at-risk of homelessness
· excellent working knowledge of community resources in Nelson
· have access to a reliable vehicle

This permanent position (28 hrs/week) .80 FTE begins as soon as possible. Continued Union membership with BCGEU is required. The wage is consistent with JJEP Wage Grid 12 Integrated PC2/Adult, Youth and/or Child Worker [$28.32 – $32.51 per hour] of the Collective Agreement. There are no gender restrictions for this position. Orientation and training, including the database, will be provided. 

Please submit letter of interest and resume by email no later than noon on, February 14, 2024

Joyce Dahms-Whiffen, Program Director

Email to: jdahms@servicesfyi.ca

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JOB Posting – Supported Rental Supplement Worker

Nelson Community Services (NCS) is seeking a qualified and suitable candidate to fill a permanent full time position of Supported Rental Supplement Worker. The worker provides support, education, and practical assistance to adults who are homeless or at-risk of homelessness with the aim of preventing the cycle of homelessness. To see full job description for full job duties and qualifications click here.

Qualifications:

  • Diploma in the human services or a related field or the equivalent combination of education, training, and experience
  • Demonstrated cultural competence and experience working with diverse populations specifically four priority populations who are Absolute, Hidden, or At-Risk of homelessness in Nelson.
  • Demonstrated ability in financial management and budgeting.
  • Comprehensive understanding of housing regulations and tenancy laws.
  • Must be willing to work flexible hours to meet program demands.
  • Must hold a valid First Aid Certificate.
  • Must hold a valid BC Class V Driver’s license and have access to a safe, reliable, well-maintained, clean vehicle with appropriate insurance.

Duties and Responsibilities:

Program Management:

  • Oversee daily operation of the rent supplement program, ensuring that procedures align with provincial guideline and best practices.
  • Complete VAT Assessment as needed, housing registry applications and input data on various platforms.

Stakeholder Engagement:

  • Establish and nurture relationships with landlords, property mangers, and housing associations promoting the mutual benefits of the rent supplement program.

Financial Administration:

  • Distribute rent subsidies on time, ensuring the rightful allocation and maintaining transparency in the financial practices.
  • Monitor and mange the budget, providing regular reports to senior management and identifying potential areas for cost-savings.

Documentation & Reporting

  • Maintain meticulous records of all beneficiaries, transactions, ensuring data integrity and confidentiality.

Team Collaboration:

  • Collaborate with housing team, social workers, Interior Health and other professionals to ensure beneficiaries receive holistic support.

This full time permanent position (35 hrs/week) begins as soon as possible. Union membership with BCGEU is required. The wage is consistent with Collective Agreement job classification and wage grid 12 set at $28.32 to $32.51. This position is open to male and female applicants.

Please submit letter of interest and resume by email no later than noon on, February 14  2024.

Joyce Dahms-Whiffen, Program Director

Email to: jdahms@servicesfyi.ca

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Join Our Team At Aimee Beaulieu Transition House | Learn More & Apply:

Our Services & Approach:

Aimee Beaulieu Transition House provides emergency safe shelter and support for self-identifying women and children leaving domestic violence and abuse.

Women and children find a safe haven at Transition House. The confidential, warm and welcoming residence offers a secure environment, a place of connection, help with basic and immediate needs, a warm bed and meals, supportive counseling, and space to simply heal after the experience of abuse and make plans for the future.

The cycle of abuse is complex and we’re here to help with the first step in that journey to a life free from violence.

Our staff team works from a trauma-informed intersecting feminist perspective which honours and acknowledges women’s strengths, accepts and validates women’s experiences and feelings, and honours that women are the experts of their own lives.

Join Our Team Of Passionate & Supportive Staff:

  • Make a difference in the lives of women & children in our community.
  • Grow your skill set with a spectrum of relevant training opportunities.
  • Share your strengths & passions – with freedom to bring creativity (yoga, art) to in-house programs.  
  • Work in alignment with your values – our team works from a feminist, trauma-informed and culturally safe perspective.
  • Receive lots of support – as a team we work together through challenges and to offer one another ongoing support.  

Current Opportunities:

Casual Women’s Support Worker

Classification: Integrated Victim Service Worker and Transition House Worker

Nelson Community Services is seeking a candidate for a casual Transition House Worker at Aimee Beaulieu Transition House.  The worker will provide a range of emergency, practical and supportive services to women and their children who are fleeing abuse and who may also present with varied complexities such as mental health and substance use issues.

Duties and Responsibilities:

To review the full job description click here >> 

Qualifications:

  • Diploma in human services or related field or the equivalent combination of education, training, and experience.
  • A minimum of one (1) year of experience supporting vulnerable women and children leaving violence and/or other vulnerable populations.
  • A strong understanding of the issues of violence against women and a feminist practice framework
  • Working knowledge of harm reduction and reduced barrier practices
  • Well-developed interpersonal, oral and written communication skills
  • Proven experience with crisis intervention and crisis management
  • Ability to work well and network with other members of the community
  • Ability to work independently as well as with a team
  • Working knowledge of relevant community resources

Other

  • Must be able to manage well in a stressful environment dealing with clients in crisis situations and that may portray mental health and/or substance use issues
  • Must hold a valid First Aid Certificate

 Position Details:

The casual employee is required to work day/night shifts, weekdays/weekends and stat holidays as needed.  Shifts are 12 hours in length, night shift is a sleep shift.  There are also opportunities for additional 4-6 hour shifts within the casual role.  This position requires Union membership with BCGEU. The wage is consistent with Wage Grid 11 [$26.74 to $30.69 per hour] of the Collective Agreement. This position is open to female applicants only given the nature of the programming being provided at the Transition House. Specific job orientation and training is provided.

To Apply:

Please submit cover letter and resume to:

Milena Bieri, Program Manager

via email at:  mbieri@servicesfyi.ca

This position will remain open until filled. 

From Our Clients | Women & Children:

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Nelson Sexual Assault Response Team


Our Services & Approach:

The Nelson Sexual Assault Response Team provides sensitive and comprehensive health care and support to anyone 13+ who has been sexually assaulted within the past 7 days. Our specially trained nurses and doctors will respond to your health care needs in a safe and supportive environment. All services are free, confidential and inclusive. Learn more about the support we can offer and how to access our program below.

Hospital Accompaniment:

If you are a survivor of recent sexual assault or domestic violence over the age of 13, you can request a support worker from NSART to attend Kootenay Lake Hospital with you. We’re here to support you every step of the way – whether it’s providing information, advocating, a hand to hold, or connecting you to resources, you don’t have to do it alone.

  • Information about sexual assault, medical and forensic procedures, reporting options, legal options, and community supports and services.
  • Advocacy and support during medical attention including the Sexual Assault Forensic Kit.
  • Advocacy and information about reporting to NPD/RCMP.
  • Information on follow-up counselling and justice-related services 
  • Information and referrals to other community supports and services

ALL SERVICES ARE FREE & CONFIDENTIAL
We will explain what we can offer and answer any questions you might have. You will decide what you would like us to do and we will respect your decisions. You do not need to involve the police unless you wish to do so. There are several reporting options available to you that we can help explain. 

To access our program, go to: Kootenay Lake Hospital Emergency Department, 3 View Street, Nelson, BC 24 hours/day, everyday.
OR connect with a local support worker 24/7 by calling our Anti-Violence Line to find out more about our services and your options, call 1-250-354-4357.

24/7 Anti-Violence Line:

Survivors of domestic violence and sexual assault, ages 13+, and their supports, can reach out to us 24/7 to receive:

  • Emotional Support.
  • Information about sexual and physical assault, medical and forensic procedures, reporting options, and legal options.
  • Information and referrals to other community supports and services.
  • Information on follow-up counselling and justice.

Call 24/7: 250-354-4357
Secure Text + Chat is available 7 days a week, 8:30am to midnight:
TXT: 778-608-3900 | Online Chat: servicesfyi.ca/abth-chat-now

Provided with the partnership and support of Aimee Beaulieu Transition House.

Education & Awareness:

NSART is dedicated to prevention through education and raising awareness. Our staff is available to present to various agencies, schools and groups on a variety of topics pertaining to sexual assault including consent and receiving disclosures. Contact Alana McDowell, NSART Project Coordinator, at nelsonsartcoordinator@gmail.com to find out more.

Stay Connected:

Nelson Sexual Assault Response Team is on Instagram + Facebook. Our intention is to use these spaces to educate community, validate survivors, share information about our services, & inspire action to address the root causes of violence. We invite you to give us a follow @sart.nelson to stay connected.

Resources:

NSART materials, including our pamphlet and services posters, are available below. We warmly invite our community partners to share these at your location. To enquire about printed copies, please contact Alana at nelsonsartcoordinator@gmail.com.

Hospital Accompaniment Poster >
Anti-Violence Line Poster >
Nelson Sexual Assault Response Team Services Pamphlet >

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Job Posting Contract Position Live-in Caretaker

Nelson Community Services is seeking a live in caretaker (individual, couple, or small family) for Cicada Place, Youth Housing and Support for vulnerable Youth.

Duties and Responsibilities:

  • Perform general building maintenance and corrective interior and exterior minor repairs.
  • Maintain the safety and security of the building and property.
  • Provide custodial services for offices and maintain order, cleanliness, and appearance of common areas.
  • Carry out procedures related to fire safety and testing.
  • Conduct monthly site inspections of building and of apartment units at least once annually.
  • Prepare vacant units for occupancy.
  • Maintain a physical presence on nights, weekends, and holidays.  Respond to resident inquires, requests, and problems when on duty. Deal with emergencies and provide onsite security.  Enforce program rules related to safety/security consistent with Cicada Place policies and procedures and residential regulations.
  • Provide grounds keeping and maintenance of parking area, including snow and ice removal.  Sweep and maintain all sidewalks.
  • Dispose of all recycling and refuse in an approved and environmentally safe manner.
  •  Act as an independent Contractor.

Qualifications:

  • Building maintenance/custodial experience
  • Ability to troubleshoot situations and determine solutions.
  • Excellent interpersonal and communication skills
  • Proven organizational skills.
  • Experience working with vulnerable youth an asset.

Other Information:

  • A clear criminal records check required as is a valid BC Drivers’s License and reliable vehicle.
  • Must provide his/her own hand tools required for the performance of duties.
  • Compensation for the Live In Caretaker Position includes a two-bedroom apartment at Cicada Place. In addition, a Contract fee is paid in the amount of $477.00 on the 15th and 30th day of every month.

Please submit Letter of Interest and a current Resume to:

Joyce Dahms- Whiffen, Program Director at jdahms@servicesfyi.ca

Closes:  Thursday, November 30th at noon. 

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Transition House: Phone, Text & Online Chat Support

Isolation can be scary if home isn’t a safe place for you.

You are not alone. We can help.

We are here to talk, provide emotional support, and safety planning.

Our call line is open 24/7 at 250-354-4357.

Our secure text and online chat line is available 7 days a week from 830am – midnight.
Text us at (778) 608-3900, chat online at: https://www.servicesfyi.ca/chat.

Reach out to us during a safe time for you.

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Transition House | Elder Support

Would you like to connect with an Elder to talk about traditional teachings and spiritual healing practices? 

The Metis Elder at Aimee Beaulieu Transition House is here to offer you support during this time of crisis.  She is only a phone call away, and is deeply committed to sharing her knowledge and offering culturally based support.

·        Receive culturally responsive support

·        Get practical help

·        Clear your head & your heart

Our elder is available by phone, one evening per week. You can reach her by calling our confidential crisis line at 250.354.4357 and leaving a safe number for her to return your call.

 

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Homelessness Prevention Worker

Key Job Duties and Responsibilities

  • provide housing search support and tenancy support to people who are homeless or at-risk of homelessness. Includes providing support, advocacy, and referrals to other appropriate community-based support services, accompaniment to appointments, service planning, and case coordination; regularly liaise with potential referring organizations
  • provide life skills training, as appropriate, to help maintain housing
  • provide education and support to landlords on housing at-risk individuals
  • compile and enter data into BC Housing’s database and agency reporting
  • administer the rental supplements portion of the program for qualifying individuals

Hours per week:  14

Union Wage Grid 14:  $22.93/hour

Closing Date:  As soon as position is filled

Resumes and Letters of Interest should be sent to:
Rona Park, Executive Director
          rpark@servicesfyi.ca

 


 

Nelson Community Services
JOB DESCRIPTION

JOB TITLE: HOMELESSNESS PREVENTION WORKER
Reports to: Youth Services and Housing Program Manager
Classification: Integrated (Program Coordinator 2/Adult, Youth and/or Child Worker)
Grid Level: 14
Effective Date: June 2013
Last Updated: November 2017
Union: BCGEU
Job Summary: The incumbent in this position provides support, education, and practical assistance to adults who are homeless or at-risk of homelessness with the aim of preventing the cycle of homelessness.

 

Duties and Responsibilities:

1. Plans and develops the program in consultation with the supervisor; plans and implements all program activities.
2. Formulates program policies and procedures and evaluates the program in consultation with the supervisor.
3. As and when needed, participates in the recruitment and selection process for practicum students and/or program volunteers; orients and determines the need for and provides training to students and/or volunteers; and supervises their work by performing such duties as assigning work, providing feedback on performance, and participating in performance evaluations.
4. Promotes public awareness of and support for the program by performing duties such as producing promotional materials and attending community events.
5. Conducts housing priority needs assessments with four priority populations, as per the funding contract, and establishes Service Plan goals and interventions.
6. Conducts safety assessments including the development of safety plans as required.
7. Connects individuals to appropriate housing and support services including accompaniment to appointments; makes referrals to other services as appropriate.
8. Liaises with community service providers, professionals, and landlords to coordinate service provision, facilitate referrals to the program, and represent the program in external events.
9. Provides follow-up support to individuals and maintains ongoing relationships to ensure stable housing.
10. Provides landlord support, education, and conflict resolution between program client and landlord to prevent housing breakdown, where possible.
11. Implements the Integrated Case Management approach to coordinating, evaluating, and ensuring consistent services for clients.
12. Provides life skills training and support (group or 1:1) to help clients maintain a tenancy, health, and employment.
13. Processes Rental Supplement applications; distributes funds and maintains accurate records in collaboration with a supervisor.
14. Adheres to the funder’s standards, policies, principles, and deliverables as per the funding contract.
15. Maintains client file records and online databases according to Agency policy and standards, as well as contractual requirements.
16. Compiles and submits program data and outcome reports as required by funders and the Agency.
17. Attends regular supervision with the program supervisor, including an annual performance review and development of a training plan; attends agency staff meetings; attends local peer support/case consultation meetings; and attends regional peer support meetings, as time permits.
18. Participates in professional development and training relevant to this program area.
19. Performs other related duties as required.

Qualifications:

Education:
Diploma in the human services or a related field or the equivalent combination of education, training, and experience.

Experience:
A minimum of two (2) years’ recent, related experience in working with marginalized and vulnerable adults.

Additional Skills:
1. Proven knowledge, skills and experience in providing support and advocacy to marginalized and vulnerable adults.
2. Working knowledge of the dynamics and impacts of homelessness.
3. Competent in working with individuals from diverse cultural backgrounds.
4. Proven skills in conducting safety assessments and safety planning.
5. Proven skills in group development and facilitation techniques.
6. Well-developed interpersonal, oral and written communication skills.
7. Ability to work cooperatively and collaboratively with co-workers, other community professionals, and the broader community.
8. Good organization, time, self-care, and general work management skills; an ability to work well independently and in a team environment.

Other Information:
1. Must be willing to work flexible hours to meet program demands.
2. Must hold a valid First Aid Certificate.
3. Must hold a valid BC Class V Driver’s license and have access to a safe, reliable, well-maintained, clean vehicle with appropriate insurance.
4. Must carry the agency-supplied cell phone, programmed to emergency numbers, during working hours.

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Start up Baskets for Women

Starter Baskets for women at Aimee Beaulieu Transition house

Women at Aimee Beaulieu Transition House are often starting over on a new path, in a new home, with little or nothing to get by on.  Here are some suggestions for ways you could help women (and their children) get re-established.

click image to download this list

 

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