250 352 3504


NCS 50th Anniversary | Celebrate With Us

This November Nelson Community Services is celebrating 50 years of supporting families, youth & individuals within our local community. We’re warmly inviting our local community & partners to celebrate with us. There are a few great ways to get involved.

Oso Negro NCS 50th Anniversary Blend Coffee Fundraiser | Enjoy some great local coffee & support our NCS programs at the same time!…

We’ve teamed up with local roaster Oso Negro Coffee to create a special edition NCS 50th Anniversary Medium Roast Organic Blend. Enjoy some delicious coffee & support NCS programs at the same time!

Proceeds from each $20 1 lb (454 g) bag support local families, youth & individuals through our NCS programs. 

This very special blend is available to order only until November 30th. Treat yourself or someone you love ~ just in time for the holiday season!  

To order, simply fill out our order form. Order pick-up with cash payment (cash only please) will be available early December at our main office, 518 Lake Street Nelson (Community First Health coop Building). We’ll be in touch to confirm via the contact details you provide within your order form.

Have questions or prefer to call us to place your order? Contact Aleea at our main office 250.352.3504 extension 221.

‘Healing Connections’ NCS Short Film Series | Take in the series here…

To mark 50 years of service to families, youth & individuals in the community, we’ve partnered with local filmmaker Amy Bohigian, of Watershed Productions, to launch a series of short films.

Each film in the Healing Connections series showcases a program & the work of our organization as told through the powerful stories of those who have accessed our services. They illustrate the impact of supports from Aimee Beaulieu Transition House, Homeless Prevention Program, Women’s Outreach, Street Outreach & Cicada Place.

It is with deep gratitude that we acknowledge the courage & honesty of those who shared their stories & local filmmaker Amy Bohigian who has captured each impactful story.

The stories shared in these videos are the real stories of those who have accessed our services.  They have content that may be emotional or triggering for some. Please reach out to supports should you need to; Aimee Beaulieu Transition House at 250-354-HELP (4357), The Crisis Line at 1-888-353-CARE (2273). Both are confidential & available 24/7.

We warmly invite you to take in film series below.

FILM# 1 – Aimee Beaulieu Transition House. This film chronicles the story of a woman seeking safety & the supports she received through the crisis & chat lines, & the Transition House.

Film #2 – Women’s Outreach, Homeless Prevention Program, Stopping the Violence Women’s Counselling, PEACE Children’s Counselling & Aimee Beaulieu Transition House. The story of an immigrant woman & her children seeking safety after her experience of domestic violence.

Film # 3 – Street Outreach. “Mothers”: Speaks to the work of Street Outreach with mothers of those living on the street.

Film # 4 – Street Outreach. A mothers story of love, loss & support.

Film # 5 – Cicada Place. Reflections from a former youth about living at Cicada Place & the impact on her life’s path.

Help Spread the word | Share with your friends & networks…

We’d love your support! Join us on Facebook @servicesfyi to share our NCS 50th Anniversary posts & news this November.

Interested in supporting our work with a donation? Community donations, in any amount you choose, make a difference – allowing us to reach so many more families, youth & individuals and offer them real life-enhancing (and sometimes lifesaving) supports. We warmly invite you to learn more about making a donation by visiting our donation page.

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Nelson Sexual Assault Response Team

Our Services & Approach:

The Nelson Sexual Assault Response Team provides sensitive and comprehensive health care and support to anyone 13+ who has been sexually assaulted within the past 7 days. Our specially trained nurses and doctors will respond to your health care needs in a safe and supportive environment. All services are free, confidential and inclusive. Learn more about the support we can offer and how to access our program below.

Hospital Accompaniment:

If you are a survivor of recent sexual assault or domestic violence over the age of 13, you can request a support worker from NSART to attend Kootenay Lake Hospital with you. We’re here to support you every step of the way – whether it’s providing information, advocating, a hand to hold, or connecting you to resources, you don’t have to do it alone.

  • Information about sexual assault, medical and forensic procedures, reporting options, legal options, and community supports and services.
  • Advocacy and support during medical attention including the Sexual Assault Forensic Kit.
  • Advocacy and information about reporting to NPD/RCMP.
  • Information on follow-up counselling and justice-related services 
  • Information and referrals to other community supports and services

We will explain what we can offer and answer any questions you might have. You will decide what you would like us to do and we will respect your decisions. You do not need to involve the police unless you wish to do so. There are several reporting options available to you that we can help explain. 

To access our program, go to: Kootenay Lake Hospital Emergency Department, 3 View Street, Nelson, BC 24 hours/day, everyday.
OR connect with a local support worker 24/7 by calling our Anti-Violence Line to find out more about our services and your options, call 1-250-354-4357.

24/7 Anti-Violence Line:

Survivors of domestic violence and sexual assault, ages 13+, and their supports, can reach out to us 24/7 to receive:

  • Emotional Support.
  • Information about sexual and physical assault, medical and forensic procedures, reporting options, and legal options.
  • Information and referrals to other community supports and services.
  • Information on follow-up counselling and justice.

Call 24/7: 250-354-4357
Secure Text + Chat is available 7 days a week, 8:30am to midnight:
TXT: 778-608-3900 | Online Chat: servicesfyi.ca/abth-chat-now

Provided with the partnership and support of Aimee Beaulieu Transition House.

Education & Awareness:

NSART is dedicated to prevention through education and raising awareness. Our staff is available to present to various agencies, schools and groups on a variety of topics pertaining to sexual assault including consent and receiving disclosures. Contact Alana McDowell, NSART Project Coordinator, at nelsonsartcoordinator@gmail.com to find out more.

Stay Connected:

Nelson Sexual Assault Response Team is on Instagram + Facebook. Our intention is to use these spaces to educate community, validate survivors, share information about our services, & inspire action to address the root causes of violence. We invite you to give us a follow @sart.nelson to stay connected.


NSART materials, including our pamphlet and services posters, are available below. We warmly invite our community partners to share these at your location. To enquire about printed copies, please contact Alana at nelsonsartcoordinator@gmail.com.

Hospital Accompaniment Poster >
Anti-Violence Line Poster >
Nelson Sexual Assault Response Team Services Pamphlet >

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Job Posting Clinical Supervisor

Nelson Community Services (NCS) is recruiting for a Clinical Supervisor for fifteen hours per month to support our seasoned team of counsellors. The work will involve regular clinical supervision and supporting program development with your clinical knowledge.

The ideal candidate will have a Master’s degree in Social Work or Counseling with demonstrable clinical supervision skills and a rich and varied counseling background.

Please see the job description for more detail including contract and wage expectations. To view the complete job description please click here.

This job opportunity will remain open until the end January or until the position is successfully filled. Please note that only those individuals short-listed will be contacted.

Submit letter of interest and resume to:

Kathleen Newson

NCS Executive Director

Mail:  Suite 201 – 518 Lake Street, Nelson, BC V1L 4C6

Email to:  knewson@servicesfyi.ca

Fax to: (250) 352-3750

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Transition House: Phone, Text & Online Chat Support

Isolation can be scary if home isn’t a safe place for you.

You are not alone. We can help.

We are here to talk, provide emotional support, and safety planning.

Our call line is open 24/7 at 250-354-4357.

Our secure text and online chat line is available 7 days a week from 830am – midnight.
Text us at (778) 608-3900, chat online at: https://www.servicesfyi.ca/chat.

Reach out to us during a safe time for you.

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Transition House | Elder Support

Would you like to connect with an Elder to talk about traditional teachings and spiritual healing practices? 

The Metis Elder at Aimee Beaulieu Transition House is here to offer you support during this time of crisis.  She is only a phone call away, and is deeply committed to sharing her knowledge and offering culturally based support.

·        Receive culturally responsive support

·        Get practical help

·        Clear your head & your heart

Our elder is available by phone, one evening per week. You can reach her by calling our confidential crisis line at 250.354.4357 and leaving a safe number for her to return your call.


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Virtual Annual General Meeting

Nelson Community Services Society

Virtual Annual General Meeting 

The meeting will take place at 7:00 pm on October 25, 2022 via Zoom. Please join the meeting prior to 7:00 pm. To join the meeting please click here.  Please use your first and last name when signing in. If you require assistance please contact us at 250-352-3504.

2021-2022 Annual Report 

AGM Agenda 

2021-2022 Report to Membership

2021-2022 Financial Statements

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Homelessness Prevention Worker

Key Job Duties and Responsibilities

  • provide housing search support and tenancy support to people who are homeless or at-risk of homelessness. Includes providing support, advocacy, and referrals to other appropriate community-based support services, accompaniment to appointments, service planning, and case coordination; regularly liaise with potential referring organizations
  • provide life skills training, as appropriate, to help maintain housing
  • provide education and support to landlords on housing at-risk individuals
  • compile and enter data into BC Housing’s database and agency reporting
  • administer the rental supplements portion of the program for qualifying individuals

Hours per week:  14

Union Wage Grid 14:  $22.93/hour

Closing Date:  As soon as position is filled

Resumes and Letters of Interest should be sent to:
Rona Park, Executive Director



Nelson Community Services

Reports to: Youth Services and Housing Program Manager
Classification: Integrated (Program Coordinator 2/Adult, Youth and/or Child Worker)
Grid Level: 14
Effective Date: June 2013
Last Updated: November 2017
Union: BCGEU
Job Summary: The incumbent in this position provides support, education, and practical assistance to adults who are homeless or at-risk of homelessness with the aim of preventing the cycle of homelessness.


Duties and Responsibilities:

1. Plans and develops the program in consultation with the supervisor; plans and implements all program activities.
2. Formulates program policies and procedures and evaluates the program in consultation with the supervisor.
3. As and when needed, participates in the recruitment and selection process for practicum students and/or program volunteers; orients and determines the need for and provides training to students and/or volunteers; and supervises their work by performing such duties as assigning work, providing feedback on performance, and participating in performance evaluations.
4. Promotes public awareness of and support for the program by performing duties such as producing promotional materials and attending community events.
5. Conducts housing priority needs assessments with four priority populations, as per the funding contract, and establishes Service Plan goals and interventions.
6. Conducts safety assessments including the development of safety plans as required.
7. Connects individuals to appropriate housing and support services including accompaniment to appointments; makes referrals to other services as appropriate.
8. Liaises with community service providers, professionals, and landlords to coordinate service provision, facilitate referrals to the program, and represent the program in external events.
9. Provides follow-up support to individuals and maintains ongoing relationships to ensure stable housing.
10. Provides landlord support, education, and conflict resolution between program client and landlord to prevent housing breakdown, where possible.
11. Implements the Integrated Case Management approach to coordinating, evaluating, and ensuring consistent services for clients.
12. Provides life skills training and support (group or 1:1) to help clients maintain a tenancy, health, and employment.
13. Processes Rental Supplement applications; distributes funds and maintains accurate records in collaboration with a supervisor.
14. Adheres to the funder’s standards, policies, principles, and deliverables as per the funding contract.
15. Maintains client file records and online databases according to Agency policy and standards, as well as contractual requirements.
16. Compiles and submits program data and outcome reports as required by funders and the Agency.
17. Attends regular supervision with the program supervisor, including an annual performance review and development of a training plan; attends agency staff meetings; attends local peer support/case consultation meetings; and attends regional peer support meetings, as time permits.
18. Participates in professional development and training relevant to this program area.
19. Performs other related duties as required.


Diploma in the human services or a related field or the equivalent combination of education, training, and experience.

A minimum of two (2) years’ recent, related experience in working with marginalized and vulnerable adults.

Additional Skills:
1. Proven knowledge, skills and experience in providing support and advocacy to marginalized and vulnerable adults.
2. Working knowledge of the dynamics and impacts of homelessness.
3. Competent in working with individuals from diverse cultural backgrounds.
4. Proven skills in conducting safety assessments and safety planning.
5. Proven skills in group development and facilitation techniques.
6. Well-developed interpersonal, oral and written communication skills.
7. Ability to work cooperatively and collaboratively with co-workers, other community professionals, and the broader community.
8. Good organization, time, self-care, and general work management skills; an ability to work well independently and in a team environment.

Other Information:
1. Must be willing to work flexible hours to meet program demands.
2. Must hold a valid First Aid Certificate.
3. Must hold a valid BC Class V Driver’s license and have access to a safe, reliable, well-maintained, clean vehicle with appropriate insurance.
4. Must carry the agency-supplied cell phone, programmed to emergency numbers, during working hours.

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Start up Baskets for Women

Starter Baskets for women at Aimee Beaulieu Transition house

Women at Aimee Beaulieu Transition House are often starting over on a new path, in a new home, with little or nothing to get by on.  Here are some suggestions for ways you could help women (and their children) get re-established.

click image to download this list


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