250 352 3504



NCS would like to congratulate Pat Hendrickson on her retirement. 

Pat has been an integral part of NCS for the last 30 years, primarily in the role of Administrative Assistant. Her contributions and dedication to the work of NCS will always be valued and remembered. In the 30 years, Pat assisted with numerous accreditation processes and welcomed countless clients through our doors. 

Pat leaves some very large shoes to fill, and we have hired Aleea Chute to do just that. Aleea started at NCS on June 3rd. She has worked a number of years in administrative roles, and we are delighted to welcome her to our NCS team. 

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Volunteer Opportunity


      Volunteer Opportunity

The Nelson Street Outreach program is looking for a dedicated volunteer to support summer recreation activities in our community.  The suitable candidate will commit to 2-3 hrs, once per week at a regularly scheduled time. 

                Related experience and access to a vehicle are assets. 

Contact us at 250-777-3993 or email us at streetoutreach@servicesfyi.ca for more information and to apply.

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Making Sense of Adolescence: A Parenting Course

A Gordon Neufeld Parenting Course 




Crossing the bridge from childhood to adulthood has never been so daunting. The time of adolescence is longer than ever and yet society today offers little support in understanding or facilitating this transition. This course is designed to be used by parents, grandparents, teachers, administrators, professionals — anyone who desires to make sense of adolescence. Parents of pre-teens will find this course invaluable as preparation for what lies ahead.



Facilitated by:  Liz Amaral of Nelson Community Services
Liz Amaral is a Certified Canadian Family Educator with 40 years of experience in the field of working with parents and children. She supports parents in identifying dynamics so that they can see their children from the inside out in a way that makes sense of attachments.



Free              Drop-in
Come to one, some or all…

at Nelson Public Library

Tuesday evenings — April 2 to May 21
6:30 to 8:30 p.m.

Course Outline

This course is formatted into eight one-hour sessions on the following topics:

      1. Crossing the bridge: adolescence in perspective
      2. Two paths diverge: conformity versus individuality
      3. Walking through aloneness and sadness: the necessary road to individuation
      4. Taking a wrong turn: when peers replace adults
      5. The counterwill storm: how to survive teen resistance
      6. Becoming tempered: the key to adolescent balance and stability
      7. Reclaiming our youth: how to hold, or win back, their hearts
      8. Becoming a sexual being: the pursuit of proximity in another dimension



course objective

The objective of this course is to make sense of adolescents from inside out. Every adolescent is an individual of course, but there are some common dynamics that affect all adolescents. Understanding what these dynamics are can provide the keys to knowing how to deal with the problems that may arise.

some of the topics addressed include:

      • the psychological changes at puberty that impact adolescents and those that parent and work with them
      • how to deal with the premature loss of power and influence with an adolescent
      • the rites of passage that must be endured for the adolescent to mature
      • how to recognize when rebellion is healthy or a result of adults being replaced by peers
      • the psychological temptations faced by adolescents on their journey to maturity
      • how parents and teachers can avoid premature or forced retirement
      • the two alternate paths to adulthood and societal integration
      • how to preserve or restore one’s rightful place in an adolescent’s life
      • the dangers of peer-orientation in the life of an adolescent
      • how to differentiate between relationship problems and behaviour problems in the adolescent
      • the role of dissonance and internal conflict in the life of an adolescent
      • how to hold on without holding them back


For more information:  email Melodie Rae

Read more about the program here>>>



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Homelessness Prevention Worker

Key Job Duties and Responsibilities

  • provide housing search support and tenancy support to people who are homeless or at-risk of homelessness. Includes providing support, advocacy, and referrals to other appropriate community-based support services, accompaniment to appointments, service planning, and case coordination; regularly liaise with potential referring organizations
  • provide life skills training, as appropriate, to help maintain housing
  • provide education and support to landlords on housing at-risk individuals
  • compile and enter data into BC Housing’s database and agency reporting
  • administer the rental supplements portion of the program for qualifying individuals

Hours per week:  14

Union Wage Grid 14:  $22.93/hour

Closing Date:  As soon as position is filled

Resumes and Letters of Interest should be sent to:
Rona Park, Executive Director



Nelson Community Services

Reports to: Youth Services and Housing Program Manager
Classification: Integrated (Program Coordinator 2/Adult, Youth and/or Child Worker)
Grid Level: 14
Effective Date: June 2013
Last Updated: November 2017
Union: BCGEU
Job Summary: The incumbent in this position provides support, education, and practical assistance to adults who are homeless or at-risk of homelessness with the aim of preventing the cycle of homelessness.


Duties and Responsibilities:

1. Plans and develops the program in consultation with the supervisor; plans and implements all program activities.
2. Formulates program policies and procedures and evaluates the program in consultation with the supervisor.
3. As and when needed, participates in the recruitment and selection process for practicum students and/or program volunteers; orients and determines the need for and provides training to students and/or volunteers; and supervises their work by performing such duties as assigning work, providing feedback on performance, and participating in performance evaluations.
4. Promotes public awareness of and support for the program by performing duties such as producing promotional materials and attending community events.
5. Conducts housing priority needs assessments with four priority populations, as per the funding contract, and establishes Service Plan goals and interventions.
6. Conducts safety assessments including the development of safety plans as required.
7. Connects individuals to appropriate housing and support services including accompaniment to appointments; makes referrals to other services as appropriate.
8. Liaises with community service providers, professionals, and landlords to coordinate service provision, facilitate referrals to the program, and represent the program in external events.
9. Provides follow-up support to individuals and maintains ongoing relationships to ensure stable housing.
10. Provides landlord support, education, and conflict resolution between program client and landlord to prevent housing breakdown, where possible.
11. Implements the Integrated Case Management approach to coordinating, evaluating, and ensuring consistent services for clients.
12. Provides life skills training and support (group or 1:1) to help clients maintain a tenancy, health, and employment.
13. Processes Rental Supplement applications; distributes funds and maintains accurate records in collaboration with a supervisor.
14. Adheres to the funder’s standards, policies, principles, and deliverables as per the funding contract.
15. Maintains client file records and online databases according to Agency policy and standards, as well as contractual requirements.
16. Compiles and submits program data and outcome reports as required by funders and the Agency.
17. Attends regular supervision with the program supervisor, including an annual performance review and development of a training plan; attends agency staff meetings; attends local peer support/case consultation meetings; and attends regional peer support meetings, as time permits.
18. Participates in professional development and training relevant to this program area.
19. Performs other related duties as required.


Diploma in the human services or a related field or the equivalent combination of education, training, and experience.

A minimum of two (2) years’ recent, related experience in working with marginalized and vulnerable adults.

Additional Skills:
1. Proven knowledge, skills and experience in providing support and advocacy to marginalized and vulnerable adults.
2. Working knowledge of the dynamics and impacts of homelessness.
3. Competent in working with individuals from diverse cultural backgrounds.
4. Proven skills in conducting safety assessments and safety planning.
5. Proven skills in group development and facilitation techniques.
6. Well-developed interpersonal, oral and written communication skills.
7. Ability to work cooperatively and collaboratively with co-workers, other community professionals, and the broader community.
8. Good organization, time, self-care, and general work management skills; an ability to work well independently and in a team environment.

Other Information:
1. Must be willing to work flexible hours to meet program demands.
2. Must hold a valid First Aid Certificate.
3. Must hold a valid BC Class V Driver’s license and have access to a safe, reliable, well-maintained, clean vehicle with appropriate insurance.
4. Must carry the agency-supplied cell phone, programmed to emergency numbers, during working hours.

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Start up Baskets for Women

Starter Baskets for women at Aimee Beaulieu Transition house

Women at Aimee Beaulieu Transition House are often starting over on a new path, in a new home, with little or nothing to get by on.  Here are some suggestions for ways you could help women (and their children) get re-established.

click image to download this list


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