Nelson Community Services (NCS) assists people to define the issues affecting them and to determine their own resolutions in recognition of the fact that all individuals and families at some time experience difficulty in their lives.
Further, NCS maintains program flexibility to allow us to respond, in cooperation with government and other organizations, to the changing needs in our community.
NCS operations are guided by a Strategic Plan. This plan is revised and updated by the Board of Directors in consultation with the Executive Director and Staff on a regular basis.
Read our current Strategic-Plan-2014-2018 here.
Each person’s right to be heard, to be safe, to have information, to make choices & to take control of one’s life.
Accessible, free programs and services.
Ethical service delivery.
Being connected to our community and grass roots.
All components of a healthy community.
Professionalism in our work.
Respect for each other and our skills, experiences
Nelson Community Services (NCS) was first accredited by the Council on Accreditation (COA) in 2006. It was reaccredited in 2010 and 2014. Reaccreditation attests that NCS continues to meet the highest national standards. It also provides assurance that NCS is performing services which the community needs, conducting its operations successfully and managing its funds effectively.
COA is an international, independent, not-for-profit accrediting body of social and behavioral healthcare services. COA’s mission “promotes best-practice standards; champions quality services for children, youth and families and advocates for the value of accreditation”.
To maintain a Board that provides effective leadership and direction to the organization with regard to fulfilling our mission, maintaining positive public relations and being fiscally accountable.
To support our organization and staff to do the best possible job.
To effectively and strategically offer a spectrum of excellent services and programs (including counselling, programs for victims of family violence, life skills for adolescents and housing for low income youth, family support services and outreach services) to meet the evolving needs in our community.
To maintain awareness of the programs and services we offer and the needs in our community.
To annually evaluate our performance in implementing our action and strategic plans and to modify them as needed.